Shipping Process Timeline
We are committed to delivering a refined and transparent shopping experience—from the moment your order is placed to the moment it arrives at your door.
All items are made to order and carefully inspected before shipment. Delivery times below are estimated in business days (Monday-Friday, excluding U.S. holidays) and include both processing and transit time.
Order Processing
Once your purchase is completed, your order is confirmed and prepared for production.
Processing & Production: 10–12 business days
Each garment is produced with care, printed precisely, and quality-checked before shipping.
A tracking number will be emailed to you once your order ships. Please allow 3–5 business days for tracking updates to begin appearing in the carrier’s system.
Total Estimated Time Delivery (From the time of ordering)
A Gentle Note
Delivery times may vary slightly due to customs processing, carrier delays, or peak seasonal demand.
During major holidays, production and shipping timelines may be extended.
Every order is handled with care to ensure it arrives in perfect condition.
Order Support
For additional information, please consult our Shipping Policy or contact customer support team directly for immediate support:
📧 Email: support@soulmase.com
🌐 Website: soulmase.com
📍Add: 10835 S Wilcrest Dr Ste A Houston, Harris, Texas, United States, 77099
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| Email: support@soulmase.com | |
| 24/7 Customer Service | |
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Address: 10835 S Wilcrest Dr Ste A Houston, Harris, Texas, United States, 77099 |
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| Mon – Sat, 9AM – 5PM Pacific Time (PT) |
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Fair Use Statement
Our fan-made designs are inspired by film, music, and sports culture, created to celebrate creativity and passion. Any references are purely descriptive. Trademarks or official branding are used descriptively, without suggesting official endorsements.
